Patient Info and Finance

Financial Considerations:

Payment is due at the time you are provided dental treatment. If treatment requires multiple visits, a mutually satisfactory payment schedule will be arranged. We accept VISA, MasterCard, Direct Debit or Cash for payment. 

A Word about Dental Insurance:
Dental Benefit Plans are a wonderful way to make modern dentistry more affordable. However, these benefit plans usually pay less than 100% of the cost of dental treatment and sometimes limit benefits to only basic short-term treatment solutions. These limitations are placed in a contract between your employer and the dental insurance carrier to reduce the cost of the plan. 

The contract for quality dental treatment is between you, the patient, and your dentist. Dr. Tsandelis and team strive to provide the best treatment plan for your unique individual needs. This is our professional obligation to all our patients. 

Although we do not accept assignment of benefits from dental plans, we will endeavour to help you get the maximum benefit possible from your dental insurance plan. We use EDI(electronic data interchange) to instantly send claims. Most patients receive their insurance cheques in a few days rather than weeks. When required we will send detailed information to the insurance company to facilitate the predetermination of benefits. 

We will be glad to answer any other questions about financial arrangements and/or dental insurance. Just call or drop us an e-mail

Patient Forms

If you are a new patient to our office, please visit our patient forms page to download our new patient bundle with forms that will need to be filled out when you arrive at our office. Printing them, filling them out and bringing them with you will allow us to attend to your medical needs more quickly than completing them on your arrival.  Thank you and please contact our office if you have any questions at all.

Educational Dental Videos

Because we are committed to improving the oral healthcare knowledge of our patients, we are providing the following selection of dental videos which we hope you will find interesting and informative.  We have grouped the videos into various categories to provide quick access to the topics of greatest interest to you.

Click Here to watch our series of educational dental videos!

Cancellation Policy

We respect everyone's time. For that reason, we have developed an office policy to inform our patients that appointments are reserved especially to meet you and your family's needs. Should you have to change or cancel an appointment with less than two business days notice a minimum cancellation fee of $25.00 will apply. 

Contact Us.We encourage you to contact us with any questions or comments you may have. Please call our office or use the quick contact form.

Contact Us

We encourage you to contact us with any questions or comments you may have. Please call our office or use the quick contact form below.